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【IDC Report】Digital transformation: all-around experience transformation

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All-around experience transformation is defined as the ability to continuously attract and increase the loyalty of customers, partners, and employees by creating interactive experiences. Specifically, it includes four aspects: ecosystem experience, continuous innovation orientation, service delivery platform, and all-around marketing. The personalized needs of users are embodied in higher and higher expectations for products and services, and all-around experience is becoming more and more important.

In this report, you will know…

  • The connotation and denotation of all-around experience
  • How to make an all-around experience transformation
  • All-around experience transformation best practices

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Event Postponement Notice

Recently, a No.5 Alarm fire occurred at Wang Fuk Court, resulting in casualties. The entire community of Hong Kong is deeply saddened. During this difficult time, we join all citizens in expressing our condolences, mourning the deceased, and extending our sincere sympathies to the affected families.

After careful assessment by the conference organizing committee, it has been decided that “The 1st (2025) International Summit on Digital-Intelligent Transformation in Finance and Accounting”, originally scheduled for December 3, 2025, will be postponed.

The new date for the event is January 12th, 2026 (Monday).

We believe that at this time when unity across society is needed, this decision shows respect for the deceased and is a responsible consideration of the current situation.

We sincerely apologize for any inconvenience this postponement may cause, and we greatly appreciate your understanding and support.

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