fbpx
(852)2122 9886 enquiry@yonyou.com.hk

Support & Services

Comprehensive Support

In addition to state-of-the-art software and solutions, we also provide comprehensive professional software-related services, such as business consulting, implementation, training, maintenance and support for customers worldwide.

Consultancy

Combining the expertise of over 3,000 industrial experts and our cutting-edge technology solutions, we offer all-round information technology management and industry-specific consultancy service to customers, who can be rest assured that their business needs will be fulfilled with the best advices and solutions.

Yonyou IT planning and management consulting division provides customers a variety of products, best advices and solution. Over the years, with our accumulated experience, we form a set of well-established methodology.

We refine customers’ operation and management through five classes of advices:

Implementation

Our comprehensive system implementation program covers five strategic steps to ensure the smoothest operation of all applications.

Yonyou Implementation Methodology

The Yonyou Implementation Approach is a 5-phase methodology designed to ensure that our implementations are not only functionally successful, but also, financially successful and that the implemented systems are well received by the user community. Yonyou implementation methodology will ensure a smooth implementation process.

Corporate Training

We have an effective and comprehensive product training program designed to equip end users with related knowledge. We enhance corporate staff’s ability and quality to meet corporate requirement. Our corporate training is systematic and target oriented. According to our experience on enterprise personnel, we create a job competency model. With better understanding of the entire system, users can implement the system successfully.

Maintenance and Support

Our all-round maintenance and support services are provided by our skillful and experienced product management team and Research & Development departments. By safeguarding the integrity of the applications, including upgrades and new releases, they help minimize risks, optimize performance and reduce cost of ownership for the customers.

Please download support tool here:https://downloadus1.teamviewer.com/download/version_10x/TeamViewerQS.exe

Contact us 

for a tailor-made solution for your enterprise

Robotic Process Automation (RPA)

Digital Platform

PRODUCTS

   For Group Enterprise

   For Growing Enterpise

SOLUTIONS

Enterprise Resource Planning

Digital Belt & Road

Cross-border Manufacturing

Vietnam Business Solution

Supply Chain Management

Human Capital Management

Project Management

Financial Management

Financial Shared Service

RPA in Finance

IFRS 16 Solution

Office Automation

Mobile Office Solution

O2O E-commerce

INDUSTRIES

    Construction & Building

Digital Works Supervision System (DWSS)

    Real Estate

    Financial Service

    Manufacturing

    Wholesale Distribution

    Retail

    Food & Beverage

NEWS & EVENTS

News & Events

Documentation

ABOUT

Yonyou Network Co., Ltd. (in Chinese, “用友”) was founded in 1988 and is now recognised as a leading enterprise management software, solutions and cloud service provider in China and the Asia Pacific region.

    About yonyou

    Support & Services

Technology Voucher Programme

    Partners

    Careers

Yonyou (HongKong) Co., Ltd