Carrefour Taiwan: Building a Transparent and Open Procurement Ecosystem for Retail Enterprises​

Company Introduction

Established in 1987 as a joint venture between Carrefour (60%) and Uni-President Group (40%), Carrefour Taiwan now employs nearly 15,000 people and operates 340 stores, including 68 hypermarkets, 272 supermarkets and premium stores, and 129 shopping centers.

Project Objectives

This system aims to comprehensively enhance the digitalization and automation of Carrefour’s procurement processes, achieving three core goals:

i. Improve supply chain digital efficiency and process visibility: Streamline procurement cycles and enhance quotation quality through systematic inquiry, approval, and competitive bidding mechanisms.

ii. Establish a full lifecycle supplier management platform: Integrate end-to-end processes from registration and data maintenance to quotation and contract signing for centralized control.

iii. Strengthen data retention and compliance capabilities: Improve audit trails and document archiving structures to establish systematic compliance mechanisms.

Project Value

i. ​​Transparent and Traceable Sourcing Process​

Enable end-to-end online management from inquiry project release, supplier quotation, comparison, negotiation, to final award. All processes are traceable, auditable, transparent, and efficient.

ii. ​​Improve Efficiency, Reduce Costs, and Optimize Resources​

The comprehensive application of the system enhances the efficiency of inquiry and quotation processes, significantly reduces overall procurement costs, and lowers labor expenses while increasing management effectiveness.